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Question by Susie: Internet problem maybe with Firefox?
anyone experiencing being redirected to a yahoo screen with a search bar with d3l3l kinz 3f 56t cloud front pixel in it? when looking at a website? I was on amazon looking at something a after being on their website for less than a minute I got redirected to a yahoo search bar with this message.
After looking at some other people with this same situation, I think it will be a Firefox issue. When I logged in later using just internet explorer I did not have the problem. I am use to Firefox and like their browser so hopefully it will get corrected. It looks like when they did their recent upgrade to 4.0 problems came about. I do not use Norton with U-Verse, they give us Macafee free so I know it isn’t a Norton issue. Thanks for the help.

Best answer:

Answer by The Phlebob
That sounds like adware to me. There are never any guarantees in malware fighting, but here’s my best shot at a generic removal procedure:

First, boot into Safe Mode With Networking. (See below for details.) That sometimes keeps malware from protecting itself. Then download Spybot S&D and Ad-Aware Free (they’re free), install them, update them and run full scans with them in Safe Mode With Networking.

Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.

To get into Safe Mode with Networking:

1.Log out and reboot your machine.
2.When the machine starts the reboot sequence, press the F8 key repeatedly.
3.Select Safe Mode with Networking from the resulting menu.
4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
5.The machine will continue booting, but the Windows desktop will look different.
6.When you’re finished doing what you need to do, log out and reboot back into normal mode.

Another trick that may enable anti-malware and/or its installer program to sneak past the malware is to change the name of the anti-malware program itself. The names of the files and their locations differ between anti-malware programs, but the procedure is always the same:

1.In Windows Explorer, find the folder with the anti-malware.
2.Change the name of the program (it always ends with a .exe) to virtually anything else, but keep the “.exe” part.
3.Run that.

Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.

Update and run full scans regularly, not just when you think you already have malware.

Good luck.

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1 Comment

  1. Are you on u-verse?

    I have been having the issue too, seems to be tied to firefox, amazon, norton, yahoo and u-verse.
    Let us know if any of those don’t apply to you so we can try to eliminate variables.

    I found this last night with 2 other people, been running some scans, haven’t cleaned up the issue yet
    http://community.norton.com/t5/Norton-360/norton-360-v-5-v-Firefox-v4/td-p/442628
    I did uninstall yahoo search add-on, didn’t resolve it.

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