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  1. System restore won’t remove viruses. People who code viruses aren’t stupid enough to let you do this.

    No one program can be relied upon to detect and remove all malware. Added that often easy
    to detect malware is often accompanied by a much harder to detect and remove payload. So
    its better to be overly thorough now than to pay the high price later. Check with these to an
    extreme overkill point and then run the cleanup only when you are very sure the system is clean.

    These can be done in Safe Mode – repeatedly tap F8 as you boot however you should also run
    them in regular Windows when you can.

    TDSSKiller.exe. – Download to the Desktop – then go to it and Right Click on it – RUN AS ADMIN
    it will show any infections in the report after running – if it will not run change the name from
    tdsskiller.exe to tdsskiller.com.

    Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.
    (If Rootkits run UnHackMe)

    Download – SAVE – go to where you put it – Right Click on it – RUN AS ADMIN

    Malwarebytes – free
    http://www.malwarebytes.org/

    Run the Microsoft Malicious Removal Tool

    Start – type in Search box -> MRT find at top of list – Right Click on it – RUN AS ADMIN.

    You should be getting this tool and its updates via Windows Updates – if needed you can
    download it here.

    Download – SAVE – go to where you put it – Right Click on it – RUN AS ADMIN
    (Then run MRT as above.)

    Microsoft Malicious Removal Tool – 32 bit
    http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious Removal Tool – 64 bit
    http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure it is all gone.

    Download – SAVE – go to where you put it – Right Click on it – RUN AS ADMIN

    Prevx – Home – Free – small, fast, exceptional CLOUD protection, works with other
    security programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back
    here or use Google to see how to remove.
    http://info.prevx.com/downloadcsi.asp < -- download PCmag - Prevx - Editor's Choice http://www.pcmag.com/article2/0,2817,2346862,00.asp

    Try the trial version of Hitman Pro :

    Hitman Pro is a second opinion scanner, designed to rescue your computer from malware
    (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security
    measures you have taken (such as anti virus software, firewalls, etc.).
    http://www.surfright.nl/en/hitmanpro

    ——————————————————–

    If needed here are some online free scanners to help

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://onecare.live.com/site/en-us/center/whatsnew.htm
    Original version
    http://onecare.live.com/site/en-us/default.htm

    http://www.kaspersky.com/virusscanner

  2. You should do a system restore in Safe Mode, so that no programs can rehatch themselves.
    When booting up Tap F8 (i think google it) then system restore Safe Mode.

  3. Try to get the windows 7 professional product key to get your problem solved right now.

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